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Customer Reviews

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At Sisal Rugs Direct, we believe in the power of shared experiences. Your journey with our rugs is not just a purchase; it's a story waiting to be told. Help us paint a picture of comfort, style, and satisfaction by sharing your thoughts.

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People love our quality, custom-made rugs.
All Reviews
Customer reviews
The rug turned out beautifully and five stars for the customer service! My contractor could only install the rug on a certain day and it had not arrived yet. Even though the window to ship had not passed yet, customer service was so helpful and expedited the finishing of the rug and gave me the option to purchase overnight shipping. It’s great quality and looks great on my stairs!
Sydney C
Jul 16, 2025
Customer reviews
Rug was exactly as expected but customer service was above and beyond. My client was very happy!
Karen P
Jun 20, 2024
Customer reviews
Samples shipped very fast. Good quality products. Easy to choose the runner we wanted by looking at the samples. Excited to order the runner!
David D
Apr 16, 2025
Customer reviews
Thank you for our new rug Paradise rug. It's perfect
Solveig
Apr 16, 2025
Customer reviews
The sisal indoor/outdoor polypropylene rugs are terrific for beach living! Absolutely indestructible, even our animals and daily sand and dirt can’t diminish their charm. Cleaning is really a breeze. Perfect for laying, these rug’s create a great base for an additional element in our living room. We have runners in all of our hallways, as well!
Julie R
Apr 16, 2025
Customer reviews
The materials and handcrafted quality of Sisal Rugs product can be celebrated.

Thank you for the excellent customer service. My Verona Wool rug is perfect.
Shannon
Jun 17, 2025

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Several rolled-up sisal direct rugs in various neutral colors and woven textures are arranged side by side on a wooden floor. Several rolled-up sisal direct rugs in various neutral colors and woven textures are arranged side by side on a wooden floor.